Verify Your 9999 Game Account
We ask for one document upload—national ID card or passport—before your first withdrawal so we can confirm that the wallet number and account name actually belong to you. It's a straightforward photo: snap the front of your NID or the photo page of your passport, upload it in the verification tab, and wait for our compliance team to review. Most checks finish
within twenty-four hours. Once approved, the green checkmark stays on your profile and you won't need to repeat the process unless you change your registered mobile number. This step protects your balance from unauthorized access and keeps the banking flow smooth for everyone on the platform.
- Navigate to account verification — Find the Account or Profile menu, then tap Verification or KYC—it's the same screen where you see your current status.
- Upload a clear document photo — Choose national ID or passport, take a well-lit photo showing all four corners and readable text, then submit it through the upload button.
- Wait for compliance review — Our team checks that the name and date of birth match your registration details—this usually takes a few hours to one business day.
- Receive approval confirmation — You'll get an in-app notification and email once verified; after that, withdrawals process without needing another document upload.